Frequently Asked Questions

What´s the reason for this booking plattform

All lockers are booked

Payment doesn´t work

Forgot my personal code

Lose my RFID-card

Locker does not open

What happens if I exceed my rental period?

No registration E-mail received

Are my items or my bicycle automatically insured?

Can I open the door more often during the rental period?

What happens if I do not collect my items/bicycle on time?

Wer ist LockTec?