Frequently asked questions
What´s the reason for this booking plattform
This booking portal offers you as a user the possibility to use different lockers at different locations. With simple registration, you can book lockers in advance and use them for a longer period of time. These can be slockers for storing items such as luggage or backpacks, or lockers for bicycles.
All lockers are booked
You can search for an alternative location and lockers via "Find a locker".
Payment doesn´t work
Please try again after a few minutes.
I forgot my personal code
If you have booked online, you will find your PIN-code under "bookings".
I lost my RFID-card
Please contact the support team. Details you can find on the system.
Locker does not open
On the system you can find the contact details oft he support team
<p>What happens if I exceed my rental period?</p>
Once the rental period has expired, you can no longer open your locker. After that, you have to contact the support. You will find the contact details on the system. Your items may have already been removed. Penalties may apply depending on the owner of the system.
No registration E-mail received
It may take a few minutes before you receive an E-mail. Please also check your spam folder.